
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.
Four roles, described the way a field guide describes what you are looking at — what it is, where it lives, what it pays. Nothing dressed up, nothing hidden until the interview.

Every role is arranged through our HR team on WhatsApp. Message us to hold a place before it is taken.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — no phone calls on this role at any stage.

Move order and customer details into ready-made online sheets at your own pace. Every batch arrives with a checklist and nothing has to be finished to the minute.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. Evening blocks are available on this role.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Entirely checklist driven.

TalentGrove is a small placement team based in Busselton. We carry four roles at a time and speak to the employer behind each one before it goes on the page. When a role fills, it comes off the same day instead of quietly collecting applications.
A short form asking where you are and which hours you can genuinely cover each week.
Our HR team writes back with the roles that match what you sent through.
A friendly conversation to confirm the role and agree a start date that suits you.
Training runs online and most people are working within the same week.
Your hours log as you work and are paid by the employer on their normal cycle.
The pay range sat right on the card. I did not have to book a call just to find out what it paid.
Records work is quiet and I do it in two blocks. Nobody has questioned the hours I picked.
Messaged Monday, chat on Tuesday, first shift that same week. No chasing anyone up.
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
Send my detailsNo. Every role here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a role is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@talentgrovely.com
Hours: Monday to Saturday, 9am – 7pm (AWST)
Location: Australia
TalentGrove is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.